Privacy Policy
This privacy policy explains how Bristlecone Garage Door Repair Expert of Newport Beach handles the information you share with us.
What We Collect
When you use our form, we receive your name, phone number, the service you chose, your notes and, if you add one, a photo of your door. The form also has a hidden field that helps us filter out spam, and real visitors leave it empty. When you call, we may write down your address, access notes and what the door is doing so we can plan the visit.
Like most websites, the server that hosts this site may keep basic technical logs, such as your IP address, your browser type and the pages you asked for. These logs help keep the site running and safe.
How We Use It
We use your details only to answer your request, schedule a visit and follow up on the work. A door photo is used to judge the problem before we arrive, nothing else. We do not sell your information, and we do not hand it to other companies for their marketing.
Who Sees Your Details
Your message is read by the people at Bristlecone who return calls and visit homes. On its way to us it passes through our website host and our email service, which deliver it but do not use it for their own purposes.
Analytics
Our website uses Google Tag Manager to measure visits. Tag Manager can load Google Analytics, which uses cookies (small files in your browser, for example ones whose names start with "_ga") to count visits and show which pages are read. We see these numbers as totals, not as a record of you. You can block or delete cookies in your browser settings at any time.
What Not to Send
Please do not send card numbers, gate codes or passwords through the form. If a technician needs a gate code to reach your garage, share it by phone.
Your Choices
You can ask what details we hold about you, ask us to correct them, or ask us to delete them. Send the request by email or phone, and tell us the name and number you used. This site is meant for adults arranging home repairs, and we do not knowingly collect details from children. If we change this policy, the new version will appear on this page.
Contact
For privacy questions, email info@bristleconegaragedoorrepairexpert.com or call (949) 763-3239.